Frequently Asked Questions
Everything you need to know about shopping with MikomiHokina.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes between 5 to 10 business days to arrive.
How can I return an item if I am not satisfied?
We offer a 30-day return policy. Items must be in their original condition and packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
MikomiHokina accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
All MikomiHokina products come with a one-year limited warranty covering manufacturing defects to ensure you receive the highest quality items.